I've been working with my current company for over two years now. During that time, on my own initiative, I decided to review the BI market to see what tool(s) that the company should be looking at adopting. There are quite a few restrictions, data privacy, our clients are very cautious about their data. So must be an on-premise server and yes I have asked lots of questions about this. Also, our clients are mostly non-profit or charities, the budget is a massive consideration.
PowerBI has been my tool of choice for reporting. It is used for a POC (proof of concept) project reporting service desk incidents to our clients. It is fantastic we had a Pro account, we shared the reports with our clients. We loved it, the clients loved it. During the next two years, I invested time, energy, effort, working on other POC projects. At the same time showing the relevant directors why we should look at Power BI for future development. The deal breaker was an on-prem server, no negotiation on that point. The start of 2017 exciting news, on-premise server was coming Which version would get it, how much would it cost, could we use it. Answers from Microsoft, zero, zilch, nada, nothing, brick wall impression.
So we waited and waited and waited. Then, Power BI premium. By the time I had digested the news, it felt like someone had kicked me black and blue. There is no point in even approaching our Managing Director with a minimum of £3k per month for this project. Our budget is not even in the same country, let alone same ballpark. Next, our sharing reports with other free accounts using Power BI Pro, at least for some of our client has gone. Now have it, now you don't.
Your company might be a large enterprise, then these costs are reasonable, we are not a large enterprise. So in essence over two years investment of my time down the drain, time to start again. Now I am in the process of contacting clients for the POC project to show them how to access the reports, as the can no longer use their own Power BI accounts. Disappointed would be a mild word to use to describe my feelings.
Very recently Tableau announced a price change. Long story short, my line manager saw the new pricing structure, complete with on-premise server, per user cost of $35 per month, PowerBI cannot compete with that deal. What will happen now is my company most likely to become a Tableau customer, Microsoft's loss. The tools released at the data summit (June 2017) now places PowerBI toe to toe with Tableau. Sadly I believe that Power BI will likely loose in the long run due to the pricing currently in place. Whilst I understand the business logic and reasoning pursuing this model. Microsoft has also demonstrated very clearly they do not understand the market in the way that Tableau seems to, which is reflected in their pricing structure. Great for me, another toolset to add to my CV. As I see it, Tableau leaves PowerBI dead in the water for customers like my company. There is NO competition, Tableau has this market to themselves. Which is bad news for me as a customer.
Microsoft has got it right before, yes I will stand up, shout, cheerlead, and applaud when they do get it right. As my tweet to James Phillps / Power BI team expressed. When Microsoft get it wrong I need to be just as vocal, and I believe they have got it wrong, with the pricing in a big way, at least from where I am standing. Yes I will continue to let people know about PowerBI, it not be with the same enthusiasm, that makes me sad :-(
Last but not least a more personal public apology to Chris Web (@Technitrain) was on the end of my rant via Twitter regarding pricing, sorry Chris, my bad.